Find answers to the most commonly asked questions here in the FAQs. Please take a moment to browse these helpful articles by entering keywords in the search bar.

If you still have unanswered questions, please contact us, following the steps below, and someone will get back to you as soon as possible.

You can also contact our customer support to report a bug.

From the FAQ:
Tap "Contact us" in the top right corner → Explain your issue in detail → Fill out your name and email address → Tap the "Send" button when you are done. Make sure you provide as much information as possible, including your player ID that can be found in the game settings menu.

From the app:
Tap the gear icon (setting menu) → Tap "Support" button → Tap the chat icon in the top right corner → Explain your issue in detail → Tap the "Send" button when you are done